Singapore is a haven for shoppers, offering a wide range of luxury goods, electronics, fashion, and unique souvenirs. One of the perks of shopping in Singapore is the ability to claim a refund on the Goods and Services Tax (GST) as a tourist. If you’re planning a shopping spree, here’s everything you need to know to take advantage of Singapore’s tax-free shopping system.
1. Understand the Tourist Refund Scheme (TRS)

The Tourist Refund Scheme allows tourists to claim a refund on the 8% GST paid on purchases made in Singapore, provided certain conditions are met.
- Eligibility Requirements:
- You must be a tourist who is not a Singapore citizen, permanent resident, or crew member of an airline departing Singapore.
- You must spend at least S$100 (including GST) at participating stores. Multiple receipts from the same retailer on the same day can be combined to meet this minimum amount.
- Purchases must be made within two months of your departure.
- Goods must be taken out of Singapore within two months from the date of purchase.
2. Shop at Participating Retail Stores

Look for stores that display the “Tax-Free” or “GST Refund” logo. These retailers are part of the TRS and will issue an electronic refund ticket or a receipt eligible for claiming a refund.
- Pro Tip: Confirm with the cashier that the store participates in the scheme before making a purchase.
3. Request an eTRS Ticket or Invoice

When shopping, provide your passport to the retailer, and they will issue an electronic Tourist Refund Scheme (eTRS) ticket linked to your purchase. This ticket is essential for processing your refund later.
- Keep Your Receipts: Ensure you retain all original receipts and invoices as proof of your purchase.
4. Use the eTRS Self-Help Kiosks at the Airport

When departing Singapore, you can process your GST refund at the eTRS self-help kiosks located at Changi Airport or Seletar Airport.
- Steps to Claim Your Refund:
- Locate the eTRS kiosks in the Departure Hall.
- Scan your passport to retrieve your eTRS tickets.
- Verify your purchases and complete the refund application.
- Depending on the system’s prompts, you may be asked to present your goods for inspection.
5. Know Your Refund Options
You can choose to receive your refund in the following ways:
- Cash: Collect your refund in Singapore Dollars from the GST refund counter after completing the process.
- Credit Card: The refund can be credited to a Visa, Mastercard, or other accepted cards, but this may take up to 10 days.
- Alipay: If you use Alipay, you can opt for an instant refund credited to your account.
6. Time Your Refund Process
- Arrive at the airport 2–3 hours before your flight to allow enough time for the refund process, especially if goods inspection is required.
- If your goods need to be checked, make sure to do this before checking in your luggage.
7. Combine Purchases for Greater Savings
To maximize your refund, consolidate purchases from the same retailer in one day to meet the S$100 minimum spend.
Conclusion
Shopping tax-free in Singapore is a straightforward and rewarding process, allowing you to save money while indulging in the city’s vibrant retail scene. By understanding the Tourist Refund Scheme and following these tips, you can ensure a hassle-free experience and make the most of your shopping adventure.